Effective Date: 9th July 2024

Welcome to Tendercraft AB's website, tender-craft.com ("Website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website.

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By using our Website, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use our Website.

1. Information we collect

We may collect personal information that you provide to us directly, as well as information that is collected automatically through your use of our Website.

1.1 Information You Provide

• Contact Information: When you contact us or sign up for our services, we may collect your name, email address, phone number, and other contact details.
• Communication: Any information you provide when you communicate with us, such as through emails or customer service requests.

1.2 Information Collected Automatically

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your use of our Website. This may include your IP address, browser type, device information, pages visited, and other usage information.
• Log Data: Our servers automatically record information when you access our Website, including your IP address, browser type, referring/exit pages, and date/time stamps.

2. Use of Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To operate, maintain, and improve our Website and services.
• Communication: To respond to your inquiries, provide customer support, and send you updates and promotional materials.
• Personalization: To personalize your experience on our Website and deliver content and product offerings relevant to your interests.
• Analytics and Research: To analyze usage patterns and improve our Website's performance and functionality.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Disclosure of Information

We may share your information with:

• Service Providers: Third-party service providers that perform services on our behalf, such as hosting, data analysis, and customer support.
• Legal and Compliance: If required by law or in response to legal proceedings, we may disclose your information to regulatory authorities or law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Cookie Consent

Our Website uses cookies to enhance your experience. By using our Website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

4.1 what are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences and understand how you use our Website.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the operation of our Website. They enable basic functions like page navigation and access to secure areas.
• Performance Cookies: Collect information about how you use our Website, such as which pages you visit most often. These cookies do not identify individual users.
• Functional Cookies: Allow our Website to remember choices you make (e.g., your username, language) and provide enhanced features.
• Marketing Cookies: Track your browsing habits to deliver targeted advertising.

4.3 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, disabling cookies may affect your ability to use certain features of our Website.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee the security of your information.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal obligations.
• Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise your rights, please contact us at jakob@tender-craft.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Website with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Tendercraft AB Org. Number: 559482-7239
Email: jakob@tender-craft.com

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